$75 $75 $150 - Salesforce

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Jun 17, 2016 ... Sales Wave Analytics is optimized for Sales Cloud, helping sales ... Salesforce, Salesforce1, Sales Cloud, Service Cloud, Marketing Cloud, ...
Wave Analytics app, or platform? A quick guide. or Salesforce Customers, Wave Analytics delivers

and discover opportunities, from anywhere. Service Wave

actionable insights everywhere you work. It’s cloud native,

Analytics offers a complete view of critical KPIs for service

built to plug into your Salesforce data. It’s fast, turning

managers and agents. Track team efficiency, optimize channel

mountains of tables into easy-to-read analysis in real time. It’s

performance, and use historical analysis to build the best team

mobile, so you and your teams can get answers, take action, and

and ensure great customer service.

share insights from anywhere. It’s the fastest way to unlock the

Wave Analytics Platform

full power of your Salesforce investment. The question is: which version of Wave Analytics is right for you?

This is Wave Analytics, full strength. It’s a powerful platform for

Wave Anlaytics Apps

building analytic apps for any business need, helping every user instantly understand all your company’s data, spot patterns,

Apps are focused, ready-to-go versions of Wave Analytics

identify trends, get inspired, share insights, and take action on any

designed to work hand-in-hand with every Salesforce product.

device. It unlocks the full power of data from the Salesforce Cloud,

Sales Wave Analytics is optimized for Sales Cloud, helping sales

legacy systems, third-party sources, and even product or web logs.

managers quickly see pipeline trending, track team performance,

Choose the right edition:

Sales Wave Analytics App Ready-to-go analytics app for Sales Cloud

75

$

USD/user/month* (billed annually)

Service Wave Analytics App Ready-to-go analytics app for Service Cloud

75

$

USD/user/month* (billed annually)

See all your sales KPIs like pipe and year-over-year trending

See all your KPIs like Average Handle Time and CSAT

Better manage forecast and understand team performance

Take action on any dashboard, from any device

Get account and opportunity metrics embedded right in Sales Cloud objects

Get customer and case context with embedded dashboards in the Lightning Service Console

Accelerate your sales team with interactive metrics on opportunities, targets, and team performance

Unleash all your data from Service Cloud or any source call and web logs or chat history

Wave Analytics Platform Analytics platform to build any app and explore any data

150

$

USD/user/month* (billed annually)

Includes all Sales and Service Wave Analytics App features PLUS Create unlimited custom apps Build apps and dashboards from templates Analyze any data source Utilize 100M data rows and processing 24/7 toll-free support Get unlimited online training

Edit and import any data from Salesforce

Edit and import any data from Salesforce

Upload and edit quota or telephony files

Upload and edit quota or telephony files

Get unlimited dashboard customization

Get unlimited dashboard customization

Utilize 25M data rows and processing

Utilize 25M data rows and processing

Access Wave Analytics developer support and administrative tasks Give your partners the insight to drive sales with Wave for Community Cloud***

Wave Analytics Apps vs Wave Analytics Platform

25 million rows

100 million rows

Fee Fee Fee

All per user products require an annual contract. Included in user license $25 USD/User/Month, as an add on to Customer+ or Partner Member Communities, billed annually. Wave Platform license required. Event Monitoring Wave App is included with the purchase of Event Monitoring or Salesforce Shield Available for Download in Apple App Store For More Information Contact your account executive to learn how we can help you accelerate your CRM success. For More Information Contact your account executive to learn how we can help you accelerate your CRM success.

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06.17.2016

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