Cisco TelePresence

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Presentation_ID. 4. TelePresence Technology Overview. Designing the Solution for Cisco. Groupware: Integration with enterprise groupware solutions (such as.
Cisco TelePresence Cisco on Cisco Technology Seminar

Suresha Bhat, Manager—Emerging Technology IT Julie Nordquist, Program Manager—Cisco on Cisco (Host)

Presentation_ID

© 2007 Cisco Systems, Inc. All rights reserved.

Cisco Public

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Agenda Program Approach to TelePresence: Overview, Business Case and Technology Overview Design Solution for Cisco Architecture Network

Deploy Solution Readiness Deployment Experience ( RRA, CTX )

Support and Management Support Engineering Metrics Entitlement Presentation_ID

© 2007 Cisco Systems, Inc. All rights reserved.

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TelePresence Technology Overview Designing the Solution for Cisco ƒ Standards based TelePresence applications accommodate converged voice and video transmissions, such as: IP telephony: Works with IP-based phones and call-processing systems from the major networking and telecommunications vendors. Simplifies call launching using a Telephone instead of myriads of remote controls

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© 2007 Cisco Systems, Inc. All rights reserved.

Cisco Public

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TelePresence Technology Overview Designing the Solution for Cisco Groupware: Integration with enterprise groupware solutions (such as Microsoft Outlook and Lotus Notes) accommodates easy scheduling of meetings and access to corporate information Services: They should enable easy scheduling, management, reporting, billing, and metrics applications to ensure proper tracking and bill-back of activity on the system, as well as real-time support services Presentation_ID

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TelePresence Technology Overview Program Approach to Solution Architecture for Cisco ƒ Cisco is a first customer to TelePresence ƒ Target for an enterprise customer like Cisco ƒ Take a program approach with business case, deployment timeline and metrics and ROI targets ƒ Cisco-on-Cisco success story generation is key to adoption Presentation_ID

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Cisco TelePresence Architecture Components

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Cisco TelePresence Architecture Components

Cisco Call Manager 5.04+

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Cisco TelePresence Architecture Components

WAN, QOS, and Call Admission Control

Cisco Call Manager 5.04

Presentation_ID

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Cisco TelePresence Architecture Components Room Readiness “WPR” WAN, QOS, and Call Admission Control

Cisco Call Manager 5.04

Presentation_ID

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Cisco TelePresence Architecture Components Room Readiness “WPR”

Logistics Processes

WAN, QOS, and Call Admission Control

Cisco Call Manager 5.04

Presentation_ID

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Cisco TelePresence Architecture Components Room Readiness “WPR” WAN, QOS, and Call Admission Control

Logistics Processes

Exchange Integrations

Cisco Call Manager 5.04

Presentation_ID

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Cisco Public

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Cisco TelePresence Architecture Components Cisco Product Solutions on Top of Existing Infrastructure Room Readiness “WPR” WAN, QOS, and Call Admission Control

Exchange Integrations

Metrics, Utilization, Entitlement and Support

Cisco Call Manager 5.04

Presentation_ID

© 2007 Cisco Systems, Inc. All rights reserved.

Logistics Processes

Cisco Public

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Network Latency at or Near 200ms (One-Way)=Poor Quality Presentation_ID

© 2007 Cisco Systems, Inc. All rights reserved.

Cisco Public

13

Atlanta,SA

Amsterdam

Bangalore

Beijing

Bedfont Lakes

Boxborough

Chicago

Frankfurt

Hong Kong

Herndon

London City

New York

Paris

RTP

San Jose

Singapore

Sydney

Tokyo

Toronto

One-Way Latency: Phase I and II Atlanta, SA

-

50

172

121

55

15

24

63

104

10

56

12

55

6

29

119

111

95

29

Amsterdam

50

-

76

128

6

42

56

13

133

50

6

39

5

44

79

132

154

145

56

Bangalore

172

76

-

55

78

177

165

86

37

182

79

174

78

177

120

20

75

70

179

Beijing

121

128

55

-

132

126

113

141

18

182 131

134

123

133

126

92

35

88

51

128

Bedfont Lakes

55

6

78

132

-

38

44

14

136

55

2

36

6

50

84

137

159

149

52

Boxborough

15

42

177

126

38

-

12

52

107

15

40

3

44

10

34

126

116

100

20

Chicago

24

56

165

113

44

12

-

58

95

23

46

10

50

18

21

111

104

88

14

Frankfurt

63

13

86

141

14

52

58

-

145

63

16

49

9

58

90

145

167

158

65

Hong Kong

104

133

37

18

136

107

95

145

-

112

137

104

138

108

74

47

71

32

110

Herndon

10

50

182

131

55

15

23

63

112

-

56

12

55

5

39

129

121

105

28

London City

56

6

79

134

2

40

46

16

137

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7

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85

138

159

150

54

New York

12

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3

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7

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121

113

97

17

Paris

55

5

78

133

6

44

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9

138

55

7

41

-

50

84

137

159

150

57

RTP

6

44

177

126

50

10

18

58

108

5

50

7

50

-

31

124

116

100

24

San Jose

29

79

120

92

84

34

21

90

74

39

85

31

84

31

-

90

84

53

36

Singapore

119

132

20

35

137

126

111

145

47

129

138

121

137

124

90

-

55

50

126

Sydney

111

154

75

88

159

116

104

167

71

121

159

113

159

116

84

55

-

104

117

Tokyo

95

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70

51

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88

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Toronto

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Network Latency at or Near 200ms (One-Way)=Poor Quality Presentation_ID

© 2007 Cisco Systems, Inc. All rights reserved.

Cisco Public

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Types of Switches and Circuits

6500 E

3845

Presentation_ID

© 2007 Cisco Systems, Inc. All rights reserved.

Cisco Public

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Cisco TelePresence High Level Architecture Exchange

Scheduling CCM 424

CTM

Call Setup

U.S.

CTS3000 Presentation_ID

© 2007 Cisco Systems, Inc. All rights reserved.

Cisco Public

CTS3000 16

Cisco TelePresence High Level Architecture Exchange

Scheduling CTS3000

CTS3000

CCM 424

CTM

Call Setup

30% QoS

30% QoS

EMEA MPLS

U.S.

APJ

QoS IPP4

CTS3000 Presentation_ID

CTS3000 © 2007 Cisco Systems, Inc. All rights reserved.

QoS IPP4

CTS3000 Cisco Public

CTS3000

CTS3000

CTS3000 17

Cisco QoS Strategy Overview CBWFQ Is Applied on WAN Edge with 7 Classes of Service by Percentage Traffic Classification Occurs at the LAN Access Edge with Voice VLAN DSCP Been Trusted Like IP Phone (IPP5) and TelePresence (IPP4) and VACL Is Utilized to Classify the Traffics in Data VLAN Like VTA (IPP2), IP Communicator (IPP5), PC Back Up (IPP1), Etc. Control (IPP 6/7): Routing Protocols, Telnet, SSH Voice Bearer (LLQ IPP 5 ): Voice RTP High Bandwidth Video (IPP 4): TelePresence RTP

Class of Service

Signaling (IPP 3): Skinny, SIP, MGCP, H.323, Radius Low Bandwidth Video (IPP 2): IPVC, VTA Scavenger (IPP 1): PC Backups, CDN, Lab Traffic Default (IPP 0): All Other Traffics

Presentation_ID

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Generic Field Sales Office Topology xyz-wan-gw1

xyz-wan-gw1

xyz-wan-gw2

7 Classes of Service Are Defined at the WAN Edge

xyz-wan-gw2

Traffic Is Classified at the Access Edge xyz-00-sw1

Presentation_ID

© 2007 Cisco Systems, Inc. All rights reserved.

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19

Cisco TelePresence Global Process Flow Schedule TP Room w/Outlook

TP Justification

TP Coordinators Validate

TelePresence Web Form: Engagement Scheduler: jdoe Date: 17-JUL-06 Time: 9:00AM PST Rooms: SJC10-14-TP, ALT6-TP

Web Form

Priority Due to Availability 1. 2. 3. 4. 5.

Feedback and Alignment to Value Case

Presentation_ID

© 2007 Cisco Systems, Inc. All rights reserved.

Use TelePresence (One-Button Click)

Cisco Public

Customers with Execs. Customers demo Partners/Customers demo Executive Meetings Internal Meetings

Schedule a Call

20

Cisco TelePresence: Flow of Schedule Data Exchange

Scheduling CTS3000

CTS3000

CCM 424

CTM

Call Setup

30% QoS

30% QoS

EMEA MPLS

U.S.

APJ

QoS IPP4

CTS3000 Presentation_ID

CTS3000 © 2007 Cisco Systems, Inc. All rights reserved.

QoS IPP4

CTS3000 Cisco Public

CTS3000

CTS3000

CTS3000 21

Cisco TelePresence: Flow of Schedule Data Exchange

CTM CTM

CTS3000

Presentation_ID

© 2007 Cisco Systems, Inc. All rights reserved.

Cisco Public

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Cisco TelePresence: Flow of Schedule Data Exchange

CTM

CTS3000

Schedule and Push to Join XML File

Presentation_ID

© 2007 Cisco Systems, Inc. All rights reserved.

Cisco Public

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Cisco TelePresence: Flow of Schedule Data Exchange

Call Manager Cluster

CTM

Registration and Call Control

CTS3000

Schedule and Push to Join XML File

Presentation_ID

© 2007 Cisco Systems, Inc. All rights reserved.

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Cisco TelePresence: Flow of Schedule Data Exchange

Call Manager Cluster

CTM TelePresence Room Configuration Information

Schedule and Push to Join Information

Registration and Call Control

CTS3000

Schedule and Push to Join XML File

Presentation_ID

© 2007 Cisco Systems, Inc. All rights reserved.

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Cisco TelePresence: Flow of Schedule Data Mailbox Mailbox Server Server

Exchange Front End Servers

MS RPC

Web Dabv HTTPS

Call Manager Cluster

CTM TelePresence Room Configuration Information

Web DAV HTTPS

CSM SSL Module

Schedule and Push to Join Information

Registration and Call Control

CTS3000

Schedule and Push to Join XML File

Presentation_ID

© 2007 Cisco Systems, Inc. All rights reserved.

Cisco Public

26

Cisco TelePresence: Flow of Schedule Data AD Controllers

Mailbox Mailbox Server Server

Exchange Front End Servers

MS RPC

LDAP LDAP

Call Manager Cluster

Web Dabv HTTPS

CTM TelePresence Room Configuration Information

Web DAV HTTPS

CSM SSL Module

Schedule and Push to Join Information

Registration and Call Control

CTS3000

Schedule and Push to Join XML File

Presentation_ID

© 2007 Cisco Systems, Inc. All rights reserved.

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To learn more about Cisco IT experience with Cisco technologies and solutions, visit Cisco on Cisco: Inside Cisco IT www.cisco.com/go/ciscoit

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Presentation_ID

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