DALE CARNEGIE COURSE®

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Chicago Bulls. Cinecolor Argentina. Dixie Plumbing Services. Finning Inc. ( Canada). Hapag-Lloyd. HDR Inc. Jasa Marga. Kaplan Higher Education. K-Force .
DALE CARNEGIE COURSE®

IGNITING WORKPLACE ENTHUSIASM BREAKDOWN DEPARTMENTAL SILOS

BECOME MORE ENGAGED AT WORK

CREATE PERSONAL AND ORGANIZATION ALIGNMENT

BUILD BETTER RELATIONSHIPS WITH COLLEAGUES,

OPEN LINES OF COMMUNICATION

SUPPLIERS, AND CUSTOMERS

Dale Carnegie Course

LEARN HOW TO Use a proven process to recall names and facts Communicate more confidently Build trust and persuade people to take action Create an enthusiastic attitude Communicate logically, clearly, and concisely Energize and engage listeners Create a “win-win” environment Increase your ability to manage stress and worry

YOUR PATH TO PERSONAL AND PROFESSIONAL SUCCESS Look around at successful people. You’ll find that they are confident in their work and enthusiastic about getting things done, they are inspiring, and they empower others around them to succeed—they are engaged in all aspects of their work and life. The world famous Dale Carnegie Course is the only program that is proven to make you more effective by boosting your engagement levels. See the results of a study that shows employee engagement levels in the workplace and how people who have taken the Dale Carnegie Course are 62% more likely to be engaged than the average employee.

Use a process to strengthen relationships Give sincere feedback that empowers others Improve people’s attitudes and behaviors Identify major successes and commit to continuous improvement

WHO SHOULD ATTEND Employees at all levels who seek to maximize their performance, become stronger leaders and add more value to the organization. WHAT WE WILL COVER Build a foundation for success Recall and use names Build on memory skills & enhance relationships Increase self-confidence Put stress in perspective Enhance relationships & motivate others

The Dale Carnegie Course will help you master the communication skills demanded in today’s tough business environment. You’ll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You’ll develop more effective communication skills and be better equipped to perform as a persuasive communicator, problem-solver and focused leader. What’s more you develop a take-charge attitude to initiate with confidence and enthusiasm.

Clearly present ideas Energize communication Disagree agreeably Gain willing cooperation and influence others Manage stress Develop more flexibility Demonstrate leadership

In short, The Dale Carnegie Course empowers you to move far beyond your comfort zone as you reach for and attain ambitious goals. Does the experience make a difference? Our customers and research say yes. You’ll see it in business results as you stretch your abilities, tackle complex challenges, generate more ideas, and excel as a consensus builder. Even better, you’ll see it on the bottom line.

Celebrate achievements & renew your vision FORMAT The Dale Carnegie Course is offered in various formats. Please check your local office for a complete listing. The most popular formats are 8 weeks or 3 days.

“You can really see the change in people. They are markedly different. They’re engaged. They go the extra mile to get things done.” – Bob Stiller, Founder, Keurig Green Mountain Case Study

CUSTOMER: Keurig Green Mountain TYPE OF BUSINESS: Speciality Coffee/Wholesale Retail NUMBER OF EMPLOYEES: 6,000+

CHALLENGE: Keurig Green Mountain, after enjoying steady success in its core market, decided it would begin expansion efforts. In order to safeguard its culture and prepare its employees for the challenges ahead, it needed to step up its training initiatives. SOLUTION: The Dale Carnegie Course would immerse Green Mountain employees in a rigorous time-phased training curriculum that balanced individualized coaching with group training. During the course the participants engaged in a continuous cycle of improvement, during which they transitioned between the classroom and the workplace, putting principles into practice and getting feedback from their peers.  RESULTS: Advances in innovation and idea sharing have led to a proliferation of breakthrough projects and creative ideas that have helped improve efficiency and continue steady expansion.

What Our Customers are Saying “Our business aim in working with Dale Carnegie was really to empower our individuals so they had the confidence to step forward, speak up, participate, and take charge of their lives and their careers.” Bob Stiller, Founder, Keurig Green Mountain

DALE CARNEGIE COURSE SCHEDULE For the most up-to-date listing of class schedules, and for more information, please visit us online at:

dalecarnegie.com

The Bottom Line…

THE DALE CARNEGIE COURSE® DELIVERS RESULTS AUTOMOTIVE

FINANCIAL & INSURANCE SERVICES

HEALTHCARE & PHARMACEUTICALS

Ingersoll-Rand

Cinecolor Argentina

AC Delco

ABN Amro Bank

Abbot Laboratories, Inc.

International Truck

Dixie Plumbing Services

Audi

AEGON Insurance Co.

AstraZeneca

JanPak

Finning Inc. (Canada)

BMW AG (Wallis Motors RT)

Aetna

Sanofi-aventis U.S. LLC

John Deere

Hapag-Lloyd

C.V. / Mercedes Benz

Al Rajhi Bank

Bayada Nurses

Lear Corporation

HDR Inc

Ford Motor Company

AutoOne Insurance

Bayer Inc.

Liz Claiborne

Jasa Marga

General Motors Acceptance Corp.

Axa Insurance

Bayer Indonesia

Marvin Development

Kaplan Higher Education

Gwinnett Place Honda

Ahold USA

Boulder Community Hospital

Mitsui O.S.K. Lines, Ltd.

K-Force

Mercedes-Benz

Allstate Insurance Company

Bristol Myers Squibb

Multi Garmenjaya

Kier Group

Pilkington Automotive Limited

American Express

Capital Health Management Group

Nucor Steel-Indiana

Manpower

Porsche AG

American Equity Investment Life

CareCentric, Inc.

Philip Morris International

Manchester City Football Club

Quality Dealerships

Banco de México

Charleston Naval Hospital

Robb and Stucky

March of Dimes

Skoda Auto

Bank of America

Dankos Laboratories Tbk

RWE Innogy

Morgan Cole

Toyota Astra Motor

Bank Central Asia

Evans Vaccines Ltd

Samudera

McCann Erickson Indonesia

Toyota Motor Sales, U.S.A.

Bank of New York

GlaxoSmithKline

Sappi UK

Northrop Grumman

Bank of Tokyo-Mitsubishi

Health Point Medical Group

Securitas

NYC Department of Corrections

COMMUNICATIONS & INFORMATION

BMW Financial Services

IDEXX

Solutia

NYC Transit

SYSTEMS

Charles Schwab

ImClone Systems

Star Shipping Argentina S.A.

National Service Cooperative

ABC Cable Networks Group

Cigna Insurance

Jacob Heathcare

Superior Manufacturing & Hydraulics

Ocean International Suppliers, Inc.

ADLINK Technology

Citigroup

Johnson & Johnson

Synthes

Pal Indonesia PT

Alcatel Indonesia

Commercial Bank of Kuwait (CBK)

Kwong Wah Hospital

Target Worldwide Express

Paychex, Inc.

Aspect Communications

Community National Bank

Laboratorium Klinik Prodia

Tetra Pak PT

Plumbase Ltd

AT&T

Deloitte LLP

Merck & Co.

Thomas & Betts

Practice Works

Bellsouth Telecommunications

Discover Card

Parmed Pharmaceuticals, Inc.

Tirtha RIA

Reed & Mackay Travel Ltd

CA Technologies

Empire BlueCross BlueShield

Quest Diagnostics

United Distrubutors

Skanska USA

Clear Channel Communication

Equitas

US Department of Health and Human

USA Screen Printing

Structure Tone

Comcast

Farmers Insurance Group

Services

3M Company

Superior Ambulance Service, Inc.

Cox Communications

First Community Bank

Warren Hospital

Globe Telecom

First Niagara Bank

Information Support Services Ltd

Florida First Bank

Meyer Communications

Tutor Perini Building RETAIL

Thomson Learning Iberoamerica

HOSPITALITY

ACE Hardware

UCI UK

Hawaii USA Federal Credit Union

Argosy Casino Hotel & Spa

Ahold

United States Postal Services

Standard & Poor’s

JP Morgan Chase

Caesar Park

Best Buy

United Water

SunCom

KPMG

Clarion Hotel

Conn’s

United Way of America

Telkomsel

Merrill Lynch

Dwidaya Tour & Travel

Costco Wholesale

US Coast Guard

TELMEX

Money Center

Four Seasons Hotel, Las Vegas

Dominos Pizza

US Food Service

Time Warner Cable

Municipal Credit Union

Hampton Inn & Suites

Dunkin Donuts

US Navy

Verizon

Navy Army Federal Credit Union

Hilton Hotels

Enterprise Rent-A-Car

Unicef

Westel Mobile Telecommunication Co.

Nordea Bank Sverige

Hotel Kristal

Fila USA

United Tractors

Progressive Corporations

InterContinental Buenos Aires

Home Depot

US Department of Veteran Affairs

Prudentialife Plans Inc.

Kahala Resorts

Hy-Vee

Winholesale

Cardean University

Sovereign Bank

Hawaii Palmer House Hilton

Jeld-Wen

Colorado State University

State Bank of India

Radisson Hotels

McDonald’s Corporation

TECHNOLOGY

The Breakers Palm Beach

Outback Steakhouse

Amcom Software

Radco Food Stores

Apple

EDUCATION

Fordham University Harvard University

FOOD & BEVERAGE

London Business School

Anheuser Busch

MANUFACTURING/SHIPPING

Radio Shack

Applied Systems

Penn State University

Butter Krust

Adidas

Staples

Binatone Global

Purdue University

Campbell Soup Company

Alcan Packaging

Stop and Shop

Ciudad Internet

St. Lawrence University

Cargill

Alumindo Light Metal

Target Corporation

Gateway

Universitas Surabaya

Coca Cola Enterprises

Astra International

Taskers

IBM

Universidade Potiguar

Coors Brewing Company

BASF

TJ Maxx

Intel

Universitas Kristen Petra

Frito Lay

Baker Concrete Construction

Wal-Mart

Microsoft

Washington State University

Hatfield Quality Meats

Caterpillar, Inc.

Wawa

Motorola Mobility

Hormel Foods

Delami Garment Industries

Interbrew

DOW Chemical

SERVICE COMPANIES

VoxCom

Alstom

National Beef

Dupont Indonesia

1-800-flowers.com

WebMD

BP Chemicals

Nestle Purina AB

FCX

ADT Security Systems, Inc.

Chevron Energy Solutions

Pepperidge Farm, Inc.

Federal Express Corp.

American Dental Service

EXXONMOBIL

Sara Lee Corporation

Hitachi Metals America, LTD

American Heart Association

Kondur Petroleum

Stanfilco Division of Dole Phils

Honeywell

American Red Cross

Kuwait Oil Company

Unilever

Hong Kong Oxygen & Acetylene Co. Ltd

American Society for Quality

Philipinas Shell Petroleum

YUM! Brands, Inc.

Hunter Douglas

ARAMARK

Indah Kiat Pulp & Paper

Bonita Springs Utilities

Ingeniería Gastronómica

BBC Worldwide

S.A.

Chicago Bulls

ENERGY SERVICES

Shell

Oracle

www.dalecarnegie.com

The vast majority of Dale Carnegie Training® local franchising organizations in the U.S. have been accredited by the Accrediting Council for Continuing Education and Training (ACCET). Copyright © 2015 Dale Carnegie & Associates, Inc. All rights reserved. DCC_brochure_060115- 9090805-IS

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